Plan Your Visit

FREQUENTLY ASKED QUESTIONS

Frequently asked questions about the Museum

Introduction to the Games Gallery at U.S. Olympic & Paralympic Museum

What can guests bring into the Museum?

The following items are permitted inside the U.S. Olympic & Paralympic Museum:

  • Cameras: guests are welcome to take pictures and videos throughout the Museum during their visit, except in the theater. Be sure to use the hashtag #USOPMuseum to share your journey.
  • Strollers are allowed, but guests are encouraged to check their stroller with a Museum Team Member in the coat check room located in the lobby.
  • Wheelchairs, assistive devices and service animals are allowed throughout the Museum. Wheelchairs are available for complimentary guest use on a first-come, first-served basis. (Guests can simply leave a photo ID while using the wheelchair.) To reserve a wheelchair in advance, please email [email protected]. While the Museum provides low-sensory experiences in certain exhibit areas, visitors should be prepared to bring assistive aids for any guests requiring a low-sensory experience.

What is not permitted in the Museum?

The following items are not allowed inside the U.S. Olympic & Paralympic Museum:
  • Backpacks: we ask that guests limit their personal belongings and do not bring bags or backpacks to the Museum. Guests with infants and/or toddlers will be permitted to bring diaper bags with them.
  • Food and beverage is prohibited in exhibit areas, including water bottles. Water stations are located throughout the Museum for guests.
  • Weapons of any kind are prohibited.
  • Smoking, including vape pens and e-cigarettes, is prohibited in the Museum and on Museum property.

What if we arrive early or late for our ticketing time?

Admission to the U.S. Olympic & Paralympic Museum is scheduled to ensure a quality experience for all guests. Guests should plan to arrive at their scheduled admission time. If you arrive early/late, you may be asked to wait until another entry time becomes available.

Can guests leave and return later in the day?

Yes, guests may leave the U.S. Olympic & Paralympic Museum and return later in the day. Please speak with a Museum Team Member prior to leaving, as admission time will depend on availability.

We can’t wait to visit the Museum. How far in advance can tickets be purchased?

Tickets to the U.S. Olympic & Paralympic Museum are available for purchase online 90 days in advance. Tickets can also be purchased at the Museum on the day of your visit, but admission time will depend on availability.

We purchased tickets but our itinerary changed. Can we change our reservation?

The U.S. Olympic & Paralympic Museum knows that plans can change. Just call (719) 497-1234 or email [email protected] and we will be happy to assist you.

What is the benefit of purchasing admission and registering online?

Admission to the U.S. Olympic & Paralympic Museum is scheduled, therefore, purchasing in advance guarantees admission at the time guests want. The Museum is ready for guests to see our celebration of U.S. Olympic and Paralympic athletes and expect to be busy.

We are driving to the Museum. Where can we park?

Two options are available for parking at the U.S. Olympic & Paralympic Museum. A privately-operated surface parking lot is located across the street from the Museum for $15/day. There is also metered parking available along S. Sierra Madre and Vermijo. Learn more about getting to the U.S. Olympic & Paralympic Museum.

TICKETS NOW

ON SALE

DISCOUNTS FOR MILITARY, FIRST RESPONDERS, SENIORS, GROUPS AND MORE!​

MORE TO EXPLORE

Skip to content