The Museum contains exhibits detailing the history, culture, and aspirations of the Olympic and Paralympic Games, from Ancient Olympia to the Modern Games.
To maximize accessibility for all guests, the U.S. Olympic & Paralympic Museum features universal and inclusive design.
Accessible media: All screen media is designed with inclusivity at its heart; accessibility services are triggered automatically. These services are individually selected during guest registration and tailored throughout each exhibit, including audio-described video, text-to-speech screen readers, high contrast and larger font sizes.
Audio descriptions: If guests select audio descriptions as a preference during registration, these audio descriptions are triggered automatically by a tactile floor strip and provide an introduction upon entering each gallery. Each audio description is six minutes in length.
Wheelchair accessibility: All galleries are wheelchair accessible. Gentle-grade ramps are featured throughout the Museum.
Tactility: Touchscreen interactives feature tactile keypads designed to assist with screen navigation. Where possible, keypads are retractable.
Open captioning and American Sign Language: Open captions and American Sign Language play out across all video content and interactive media throughout the Museum.
Other accessibility services: Additional accessibility services are available upon request. Assistive listening devices, transport chairs and accessible styluses for touchscreens are ready for complimentary guest use. Weighted lap pads and sensory bags containing special badges, fidget tools, noise canceling headphones and other resources are available at the front desk.
Low-sensory versions of some exhibit experiences and films are available upon request. Please ask a Museum Team Member for more information. Emotional support and service animals are welcome in the Museum.
For questions regarding the Museum’s accessibility services, please email us at [email protected].
In recognition of VISA’s long-standing partnership, the Museum proudly accepts only VISA for all payments. This includes on-site ticket purchases, dining in the Flame Café and shopping at The Museum Shop. To provide a safe, contactless experience, the Museum does not accept cash. For any questions, please contact us at [email protected].
The Museum is open Sunday through Friday from 10 a.m. to 5 p.m. and Saturday from 9 a.m. to 6 p.m., only closed on Thanksgiving Day and Christmas Day.
Guests are strongly encouraged to purchase tickets online in advance. Admission is timed to maintain social distancing in the Museum.
Due to COVID-19, all ticketing is taking place on the Plaza in front of the Museum. Each guest is required to wear a face covering and pass a temperature check before entering.
By purchasing tickets online, guests can skip the queue and go directly to Will Call.
Walk-up tickets are available for sale on the Plaza, subject to availability.
All visitors attend a brief, staff-led orientation in the Museum lobby before beginning their experience. In this orientation, guests learn about RFID personalization and COVID-19 safety and cleaning measures.