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Accessibility and universal design

Accessibility and Universal Design

Accessibility and universal design at the U.S. Olympic & Paralympic Museum in Colorado Springs

What is Universal Design?

Universal Design means creating a museum experience that works for everyone. From accessible entrances and clear signage to multi-sensory exhibits and staff support, our goal is to make sure every visitor—no matter their age or ability—can explore, learn, and feel welcome.

At the U.S. Olympic & Paralympic Museum, inclusivity is at the core of our design philosophy. We have incorporated universal and inclusive design elements to maximize accessibility for all guests.

Key Accessibility Features at the Museum

  • Accessible media
    Our screen media is thoughtfully designed to ensure inclusivity, with automatic accessibility services. Guests can choose their preferred services during registration, including audio-described video, text-to-speech screen readers, high contrast, and larger font sizes.
  • Audio descriptions
    For guests who select audio descriptions during registration, a tactile floor strip triggers automatic audio descriptions upon entering each gallery. These descriptions provide a six-minute introduction to enhance the experience.
  • Wheelchair accessibility
    All galleries are wheelchair accessible, featuring gentle-grade ramps throughout the Museum.
  • Tactility
    Touchscreen interactives are equipped with tactile keypads, aiding screen navigation. Where possible, retractable keypads are provided.
  • Open captioning and American Sign Language
    All video content and interactive media throughout the Museum include open captions and American Sign Language.
  • Additional accessibility services
    Upon request, we provide various accessibility services, including transport chairs, and accessible styluses for touchscreens. Complimentary weighted lap pads and sensory bags containing special badges, fidget tools, noise-canceling headphones, and other resources are available at the front desk.
  • Low-sensory experiences
    We offer low-sensory versions of select exhibit experiences and films upon request. Please inquire with a Museum Team Member for more information.
  • Service animals
    Service animals are welcome in the Museum. Emotional support animals are not permitted on the property.

 

If you have any inquiries about the Museum’s accessibility services, please don’t hesitate to email us at contact@usopm.org.

The U.S. Olympic & Paralympic Museum is Sensory Inclusive Certified by KultureCity

MUSEUM HOURS

Sunday: 10 a.m. to 5 p.m.
Monday: 10 a.m. to 5 p.m.
Tuesday: closed
Wednesday: closed
Thursday: 10 a.m. to 5 p.m.
Friday: 10 a.m. to 5 p.m.
Saturday: 9 a.m. to 6 p.m.

Guests are strongly encouraged to purchase tickets online in advance. Admission is timed to maintain social distancing in the Museum. For more information about group sales or to schedule a group visit, contact groupsales@usopm.org.

GUEST ARRIVAL PROCESS

Due to COVID-19, all ticketing is taking place on the Plaza in front of the Museum. Each guest is required to wear a face covering and pass a temperature check before entering.

By purchasing tickets online, guests can skip the queue and go directly to Will Call.

Walk-up tickets are available for sale on the Plaza, subject to availability.

All visitors attend a brief, staff-led orientation in the Museum lobby before beginning their experience. In this orientation, guests learn about RFID personalization and COVID-19 safety and cleaning measures.   

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